Sarandipity Pet Care Services - Frequently Asked Questions

Sarandipity Pet Care Services 619-208-0823

Frequently Asked Questions

Why in-home pet sitting/walking as opposed to doggie day care or kennels?

A: In home pet sitting is a great alternative to boarding your precious family member. loneliness. Kennels or other boarding facilities can be restricting and often there is
little assurance that your pet is being emotionally attended to. With our pet sitting and
walking services, we want to make sure we follow your pet's normal routine and make
sure they are happy and exercised while you are away.

What exactly do you do?

A: Sarandiptiy Pet Care Services is a full service in-home pet care provider. We come to your house while you are away to alleviate the need and stress of the owner to come
home to take out or care for the pet. Dogs are walked around your neighborhood, or
taken to the dog park or beach (upon your request). Cats are fed, pet, played with, etc.
Medications are given on schedule. Your pets are fed, brushed, and LOVED!

At no extra charge, our sitting services include yard/ litter box clean-up, bringing in
mail and newspapers, taking trash to curb on trash day, moving your car on street
sweeping days, watering plants, rotating lights and curtains to give your home a lived in
look, and any other special requests that may be required.

We leave behind a log of everything that was done during the visit, how long the visit
was, and other descriptive information about the visit.

What is Pet Taxi?

A: Our Pet Taxi service comes in handy when you need your pet to be taken to the vet or groomer. One way or round trip service is available. We also provide pet food and
supplies shopping/delivery.

What happens during the initial consultation?

A: The initial consultation takes around 30 minutes. It's a chance for me (Sara) to get acquainted with you and your pet. Questions about your pet's routine, likes, dislikes
are asked. A quick questionnaire is filled out to compile important info that helps to
insure your family member is pampered and treated like royalty! We want to know
about things that you want done during a future visit(s). If it is decided that it's a good
fit between us, arrangements are made for a key copy for the upcoming visit(s). I will
have a contract derailing the services you need for your pet. Payment arrangements
are made at this time. This is a very important visit because we need to make sure
there's a comfortable connection with you, your pet, and myself.

What do overnight stays entail?

A: Overnight stays are 10 -12 hours and include feeding, fresh water, morning and evening dog walks, litter box cleaning, playtime with pets, bringing in mail, taking out
garbage, watering plants and spending the night in your home.

How much notice should I provide before service?

A: You should contact me as soon as you know the dates so that I can put you right in my schedule. I can work on shorter notice as well, however try to contact me 1-2
weeks in advance.

I have a last minute trip that came up-- are you able to accommodate me?

A: I always do my best to make sure I can provide services last minute for your pet, however, however I may not be able to guarantee availability. In the even that I am not
available, I refer to other trusted sitting business that may help you on such short
notice.

What does it mean to be licensed and insured?

A: Sarandipity Pet Care Services has a current business license. Liability Insurance policy protects you from financial loss in the event we are liable for accidents that
occur while caring for your pets. Any responsible professional business should carry
liability insurance.

Do I drop my dog off at a facility of yours?

A: No. I come to your home to visit your pet or take your dog out for a walk or other outing.

How do I get a key to you?

A copy of the key is given to me at the end of the consultation. If a key copy is not ready then, I can meet up with you to collect a key copy before the first service.